Ordering
When you have items in your basket you can click checkout to proceed and buy your chosen items.
Secure Checkout
The website including checkout is done using a secure connection.
Payment
We take payment using PayPal. If you don't have a PayPal account you can still pay by your usual debit or credit card. To process the payment at PayPal we will direct you automatically to the PayPal website. At the end of the transaction you will be able to return to this website.
Delivery
If an order is very urgent then please contact us to let us know. Items from our Express range are typically dispatched in 1-2 weeks. The standard lead-time for other items ordered on our website is usually 6 weeks. For these items please contact us to check.
Returns
You can return regular goods to us in 14 days if you are disatisfied, with postage at your expense. This is unlikely though as we aim to please! We can't normally take back items which have been made specially for you, which includes most of our furniture. If you are unsure of the suitability of one of our products for your application then please contact us. If we are able to take back an item which has been made specially for you, there will normally be a nominal £50 transport cost which you will have to pay.